Following an enquiry from a prospective resident, relative or Social Worker we suggest a preliminary informal visit to Orchardown. This visit should, if possible, include the prospective resident accompanied by either a relative, friend or social worker. If of course the resident cannot make the trip then the representative will discuss relevant details.

The prospective resident can then have a look around Orchardown and be shown their potential room. They will be introduced to other residents and staff and are invited to take refreshments in order to take in the atmosphere and get the feel of the home.

During this time all parties are encouraged to ask questions and a full pre-admission assessment is carried out by the Manager to assess that the care needs of the prospective resident can be fully met. Once a placement has been offered and the decision is made to come into the home, a one month trial giving both parties the opportunity to decide if Orchardown will be their new home, is organised.

After the trial period a formal contract is drawn up between the home and the resident offering them a secure home for their future.